Pack your bags and get ready for your summer vacations! As social media has increased in popularity so has businesses interest in using it. I’m sure you’ve sent an “angry tweet” to your airline before – maybe for a delayed flight or poor customer service. What sort of messages have you sent to airlines? Did they respond with an explanation or rewarded you for the inconvenience?
Check out the most influential airlines on Twitter and how their interaction works for you.
Flight delays, bad food and poor service are a common dilemma to some airline provider. After paying thousands of dollars for it, we expect to have an exceptional service. Twitter’s value to a business is about building relationship with client and provider. I post angry tweets sometimes, it helps me whenever I'm annoyed.