Have you heard about the evil Comcast representative that refused to cancel service? Ryan Block, co-founder of technology news site Engaget, ended up with a nightmarish customer service representative when he called to cancel his service earlier this week. The rep’s strategy for getting customers to stay with Comcast? Just don’t let them off the phone.
Nearly 5,000 votes were also collected on what people think areThe Most Evil Internet Companies.
Here are the current rankings for both lists:
Companies With the Worst Customer Service
1. Time Warner Cable
2. AT&T
3. Bank of America
4. Walmart
5. American Airlines
6. Comcast
7. Citibank
8. Best Buy
9. Gold’s Gym
10. Ticketmaster
The Most Evil Internet Companies:
1. Facebook
2. Comcast
3. Apple
4. Time Warner Cable
5. Go Daddy
6. AOL
7. Electronic Arts
8. Microsoft Corporation
9. Google
10. Twitter
Are you a customer of any of these companies? Do you agree? Share your horrible customer service horror stories below.